Frequently asked questions
E-Shipment
-
Is it possible for E-Shipment to remember
standardized information in some fields?
Yes, under
the button Extra you can configure standard values for some fields
for each type of service. Click on: "Configuration of default
value" . You can configure the following fields: Type of package,
Incoterm, Currency, Description of goods, Country, UN-number. It is
always
possible to change these settings / information.
-
Does E-Shipment have special demands on
software?
In order to use E-shipment you will need
Internet Explorer version 5.0 or higher or Netscape 6.0 or higher.
You also need Adobe Reader 5.0 because the E-Shipment labels are
displayed in PDF. For technical support please click the help
button once you are logged in.
-
Can I change shipments after I have send
them to Wim Bosman?
Already send shipments through
Loading list/ EDI cannot be changed anymore in E-Shipment. You need
to contact Wim Bosman to change the shipment details.
-
Shipments which have been
placed on the loading list/EDI can be changed before they are
send. By selecting the shipment in the overview list, the
shipment will be opened. By clicking on the black truck with the
red stripe across you will deselect the shipment from to loading
list. All fields will return black and you can now change the
information. By clicking on the black truck you will put the
shipment on the loading list again.
Please note: if you have changed the addresses or the number
of packages please reprint the labels for this shipment.
-
E-Shipment seems to be
slow, how is this possible?
E-Shipment is a system
which uses the Internet. Although Internet connection speed is
becoming faster every day internet connection speed is something
which is hard to grasp. Internet connection speed and therefore the
speed of E-Shipment is influenced by the following
things:
- A slow connection speed of
the Internet in your neighbourhood.
- Many users on the internet within your company. You will have to
share you connection.
- Security settings in your own IT. Heavy security will slow down
the internet connection speed.
- Many users on the E-Shipment system. Usually late in the
afternoon many companies send their shipments to Wim Bosman.
-
Is my password for Track & Trace the
same as for E-Shipment.
No, for security reasons
these two passwords are different.
-
Which service should I
choose?
Via E-Shipment you can book shipments for
several services. For this you must choose a type of service in the
New Order screen. You can choose the following services:
Domestic
Distribution
For shipments within the
Netherlands.
European
Forwarding
For Export shipments you choose European Forwarding
Request for pick-up via
Forwarding
For shipments which have to be collected
from another town/country and have to be shipped to your company
you should choose Request for pick-up via Forwarding. For example:
A shipment from your supplier/customer back to your company. Your
supplier/customer is the sender and your company is the
recipient.
SystemPlus
Choose SystemPlus if you are a customer of SystemPlus. You can only
book export shipments via SystemPlus.
-
I receive an alert that Windows cannot open
and print the file label.lbp.
You do not have Adobe
Reader installed or correctly configured. Please install Adobe
reader.
-
Should I put a label on the
shipment?
Yes, it is important that you put our
label on your shipment for recognitions purposes. Having no label
can delay the shipment.
-
Are there other ways to print the
label?
Some label printers are capable of printing a
PDF file. Your label printer should be Windows configured from your
computer. For the services Domestic distribution and European
Forwarding labels are available in PDF specific for a Label
Printer. For the service SystemPlus the Label is only available in
ZPL2 format. For more details please consult your IT department
before you consult us.
-
What should I do with the Loading list
which I get after sending the shipments?
On the
loadings list all shipments are listed which you have handed over
to the driver. You can ask the driver to sign for receipt. In that
case please print the loadings list twice. One for you, one for us.
A legal Way bill is still required.
The loading list is only valid from your company to Wim
Bosman.
-
Is there a check on the postal codes in
E-Shipment?
For the following countries Germany,
Switzerland and Austria there is a postal code check. In case of an
invalid postal code and city combination you will receive an
alert.
-
Usage of the different packaging
types.
If you ship your goods on a "Euro sized one
way pallet", you should choose the packaging type EWPALN or
EWPALS
If you ship your goods on a "block pallet sized one way pallet",
you should choose the packaging type BLPL/N or BLPL/S
If you ship your goods on a "normal Euro pallet", you should choose
the packaging type EURO/N or EURO/S.
S stands for Stackable and N for
Not stackable.